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It is important that our Suppliers demonstrate the capability and willingness to follow robust legal, ethical, labor, trade, human rights, and environmental standards. Suppliers must maintain and consistently demonstrate their commitment and capability to comply with Brilliant Earth’s Supplier Code of Conduct.
This Code applies to all Brilliant Earth’s direct and indirect Suppliers, including their parent, subsidiary or affiliate entities (herein referred to as “Supplier”). All Suppliers are expected to adhere to this Code and are responsible for ensuring their practices are consistent with the practices herein. Suppliers are responsible for compliance at the facilities they use to produce products supplied to Brilliant Earth. Suppliers are required to disclose facilities that are owned, leased, subcontracted or used in any material form to produce any item supplied to Brilliant Earth. The same obligations outlined herein will also apply to subcontractors or independent contractors used by Supplier. Suppliers are responsible for compliance of their subcontractors or independent contractors with this Code, to the extent that subcontractors or independent contractors are involved in the production processes or any manufacturing stages carried out on behalf of Brilliant Earth.
Brilliant Earth Suppliers are expected to comply with all applicable laws in all jurisdictions where they do business and conduct their business in accordance with the highest standards of ethical behavior. We recognize that our Suppliers operate in different areas of the world and reside in different legal and cultural environments. In all cases, we expect our Suppliers to comply with applicable legal requirements. Suppliers must operate their business with the utmost integrity. Brilliant Earth encourages the establishment of policies that promote trust, honesty and respect, including but not limited to:
Supplier shall at all times respect the fundamental human rights of all workers, (including full- time, part-time or contracted) business partners and customers and observe the UN Guiding Principles on Business and Human Rights, the Universal Declaration of Human Rights, and the ILO Conventions on Labor Rights and the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas in ways appropriate to their size and circumstances. Where relevant, Suppliers shall adhere to the guidelines outlined in the Responsible Jewellery Council Code of Practices. Suppliers shall use fair and responsible labor practices and treat all employees with full respect and dignity.
OECD Due Diligence Guidance for Responsible Supply Chains of Minerals: Supplier, as applicable, is expected to adhere to all standards outlined in Annex II, Model Supply Chain Policy for a Responsible Global Supply Chain of Minerals from Conflict- Affected and High-Risk Areas. This includes the prohibition of:
Child and Young Labor: Supplier shall not engage in the use of child labor as defined in ILO Convention 138 and the worst forms of child labor as defined in ILO Convention 182. Supplier shall ensure any juvenile (those between the minimum age and 18 years old) are not working in hazardous conditions or night work and comply with applicable laws. Additionally, Supplier shall have a child labor remediation policy and procedure promoting the protection of potential child workers.
Forced Labor: Supplier shall not engage in any forms of forced labor as defined in ILO Conventions 29 and 105, including trafficking in persons, bonded, indentured or involuntary prison labor. Neither Supplier nor any company supplying labor to Supplier shall withhold any part of a worker’s salary, benefits, property or documents (e.g., identification cards or passports) in an effort to force workers to continue working for Supplier. Workers shall be provided with a written and understandable (in a language understood by the employee) labor contract. If recruitment agencies must be utilized, Supplier shall monitor relationships for risks of human trafficking. Additionally, Supplier shall have a forced labor remediation policy and procedure promoting the protection of potential forced workers.
Foreign or Migrant Workers: Supplier agrees to assure that foreign or migrant workers will be employed in full compliance with applicable labor and immigration laws.
Harassment and Abuse: Supplier shall treat its workers with respect and dignity. Supplier shall not tolerate or engage in any form of corporal punishment or degrading treatment, sexual or physical harassment, mental, physical or verbal abuse, coercion or intimidation, or threats to management and staff, their family, or colleagues. Supplier shall clearly communicate disciplinary process, and related standards, and apply them equally to all management and staff.
No Support of Non-State Armed Groups: Supplier shall not provide support, directly or indirectly, to non-state armed groups, through activities related to the extraction, transport, trade, handling or export of minerals. Supplier shall not provide support, directly or indirectly to public or private security forces who illegally control mine sites, transportation routes and upstream actors in the supply chain, or who illegally tax or extort money or minerals at point of access to mine sites, along transportation routes, or at points where minerals are traded, or illegally tax or extort intermediaries, export companies or international traders.
Working hours: Workers shall not be required to work more than 48 hours regular work and 12 hours additional overtime to total 60 hours per week, except in extraordinary business circumstances with their voluntary non-induced consent. Workers shall be entitled to at least one day of rest following six consecutive days worked. In all circumstances, Suppliers shall comply with all applicable laws related to working hours and holidays.
Fair wages and benefits: Supplier shall pay all workers a fair, equal wage based on the higher of either the applicable legal minimum wage, or the prevailing industry standards. Supplier should promote a living wage to meet basic needs and some discretionary income. Payment to worker shall be on a regular frequency and pre-determined basis as defined by local regulations and will accompany a wage slip which clearly details wage rates, benefits and deductions where applicable. Suggested frequency where no local regulations exist is monthly payment. Workers shall be compensated for overtime hours according to applicable legal requirements.
Discrimination: Supplier shall treat workers or prospective employees equally and fairly and not subject to discrimination or harassment based on race, sex, color, national or social origin, ethnicity, religion, age, disability, sexual orientation, gender identification or expression, political opinion, maternity or any other status protected by applicable law.
Health & Safety: Supplier shall provide safe and healthy working conditions for workers in accordance with applicable laws, such as building and fire codes, and other relevant industry standards. This includes, but is not limited to, providing a safe and healthy workplace and on- site housing (if applicable); establishing a process to assess and minimize workplace hazards; offering trainings, personal protective equipment, potable water, access to sanitary facilities that are gender specific where relevant, access to medical facilities, and emergency response equipment; maintaining an emergency response plan; and fulfilling other criteria set forth in International Labour Organization (ILO) Occupational Safety and Health Convention 155 at no cost to the employee. Suppliers shall have a process in place for workers to report safety incidents and accidents, and investigate to determine root causes and necessary corrective actions to prevent reoccurrence.
Security: Supplier shall take measures to ensure the safety and security of its workers, contractors and visitors. This includes assessing security risks and implementing measures to protect against product theft, intellectual property theft or loss of employee or customer data during manufacturing and transport of goods.
Freedom of Association and Collective Bargaining: Suppliers shall not prevent workers from freedom of association or interfere with, penalize or retaliate against employees who lawfully associate and collectively bargain. Where laws prohibit these freedoms, Suppliers shall support parallel means for independent and free association and bargaining such as worker representatives and worker welfare committees.
Grievance Mechanism: Suppliers shall allow workers acting individually or with others to submit a grievance with the ability to raise concerns confidentially (and/or anonymously) without suffering any penalty or retaliation and shall have a process to investigate and document all grievances appropriately.
Employment Records: Suppliers shall maintain accurate employment, payroll and production records for employees and allow access by Brilliant Earth or its designated auditor upon request.
Employment Conditions and Contracts: Supplier shall establish in writing the terms and conditions of their employees’ agreements and work contracts in accordance with applicable laws and regulations. Agreements and work contracts must be available in a language understandable by the employee or worker.
Human Rights Commitment: Suppliers shall have a commitment to respect human rights which is endorsed by senior management and communicated to all employees.
Audit: Suppliers shall fully cooperate with any audit, and not withhold or misrepresent any information from auditors. Brilliant Earth or its designated third party to audit shall be granted unfettered access to the Supplier’s facilities, books and records, and employees for the purpose of interviewing them.
Supplier shall make an effort to support the development of local communities in which it operates.
Supplier shall comply with all relevant environmental regulations and seek to ensure the efficiency of their business operations in terms of consumption of natural resources including, but not limited to water, waste and energy.
Supplier shall make all commercially practical efforts to ensure the integrity of the goods and services provided to Brilliant Earth. This includes being transparent about the characteristics and origin of goods and ensuring those goods go beyond current industry conflict-free standards.
Sections below will indicate to which requirements apply to which Suppliers.
Beyond Conflict Free Diamonds®: Many jewelers offer “conflict free” diamonds, referring to adherence to the Kimberley Process, which narrowly defines conflict diamonds as diamonds that finance rebel movements against recognized governments. What this definition leaves out is large numbers of diamonds that are tainted by violence, human rights abuses, forced labor, child labor, worker exploitation and low wages, unsafe working conditions, and irresponsible mining leading to soil erosion, deforestation, and environmental degradation. We go beyond the usual standard to offer Beyond Conflict Free Diamonds® that have been carefully selected for their ethical and environmentally responsible origins.
Going Beyond Conflict Free® means a select group of natural diamond Suppliers who can demonstrate a robust chain of custody protocol for their diamonds and can track and segregate diamonds by country of origin. Beyond Conflict Free Diamonds® come from approved mines in countries ranked according to risk based on the Gemstones and Jewellery Community Platform Index for Conflict-Affected and High-Risk Areas. The labor, trade, and environmental standards of the natural diamond mining companies from which we source have been evaluated by screening information such as RJC certifications, the world’s leading standard setting organization for the jewelry industry, publicly available internal mining practices such as the DTC Best Practice Principles, and Global Reporting Initiative, an internationally recognized ESG disclosure framework.
Chain of Custody and Traceability for Diamonds: Suppliers of certified (individually graded) natural diamonds with a listed country of origin shall have a system to account for, track, and identify certified diamonds that maintain a strong and verifiable chain of custody to verify the country of origin of all certified diamonds sold to Brilliant Earth. This system shall comply with the most recent version of the Brilliant Earth Chain-of-Custody Protocol to support Country of Origin Verification. Natural diamond suppliers must be able to demonstrate traceability systems for their diamonds. This process will include regular reviews of the Supplier’s traceability systems and may include third-party verifications.
Adherence to Kimberley Process for Diamonds: Supplier shall not knowingly buy or sell conflict diamonds or assist others to do so. Where involved with the international trade of rough diamonds, Supplier shall apply the rough diamond export and import verification system and controls as laid out by the Kimberley Process Certification Scheme and relevant national legislation. Where involved in buying and selling diamonds, whether rough, polished or set in jewelry, Supplier shall adhere to the World Diamond Council System of Warranties, have systems to ensure that all associated invoices contain the following affirmative statement—or equivalent wording which provides the same warranty—and ensure that diamonds purchased or sold under that invoice meet these warranties:
Adherence to the Dodd-Frank Act for Conflict Minerals: We do not tolerate the use of “conflict minerals” (tin, tungsten, tantalum and gold) originating from the Democratic Republic of the Congo (DRC) or an adjoining country.
Recycled Precious Metals Requirement: Suppliers of jewelry cast with precious metals shall comply with Brilliant Earth’s Recycled Precious Metals Policy. This process will include regular reviews of the Supplier’s precious metal sourcing and traceability systems and third-party verifications.
Fairmined Gold: Where requested, Fairmined gold may be purchased from Fairmined certified refiners and used in Fairmined certified facilities. This process will require reporting of Fairmined gold purchases and sales in Fairmined Connect.
Adherence to Kimberley Process for Diamonds: Where involved in buying and selling diamonds, whether rough, polished or set in jewelry, Supplier shall adhere to the World Diamond Council System of Warranties, have systems to ensure that all associated invoices contain the following affirmative statement—or equivalent wording which provides the same warranty—and ensure that diamonds purchased or sold under that invoice meet these warranties:
Brilliant Earth Approved Countries of Origin: Brilliant Earth approved countries of origin for colored gemstones have been carefully selected for their ethical and environmentally responsible practices. Not only shall Supplier employ due diligence measures when sourcing colored gemstones provided to Brilliant Earth to verify they do not come from Conflict-Affected High-Risk Areas (CAHRAs), the Supplier shall also have a system for verifying the stated geographic origin of its colored gemstones supplied to Brilliant Earth.
Disclosure of Treatments: Supplier shall be transparent about and disclose all material physical characteristics of the gemstones including detailed information on any treatments or irradiation in accordance with the FTC Guides for the Jewelry, Precious Metals, and Pewter Industries.
Laboratory-created diamond representations: Supplier of lab created diamonds and gemstones must be in accordance with the FTC Guides for the Jewelry, Precious Metals, and Pewter Industries. Supplier must at all times disclose that a stone is “laboratory-grown”, “laboratory-created”, or any other industry standard language that indicates “laboratory-grown” in all documentation provided to Brilliant Earth and the description must immediately precede the word diamond or gemstone.
Lab diamond traceability to cut polish facility: Lab diamond Supplier must be able to demonstrate traceability systems for their lab diamonds to the cut and polish facility. This process will include regular reviews of the Supplier’s traceability systems and may include third-party verifications.
Recycled or post-consumer declaration: Suppliers of recycled or post-consumer diamonds that have been repurposed from previously-owned jewelry shall be purchased from licensed second-hand dealers and invoices shall have a post-consumer declaration.
Adherence to the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES): CITES is an international agreement between governments and aim is to ensure that international trade in specimens of wild animals and plants does not threaten the survival of the species. Levels of exploitation of some animal and plant species are high and the trade in them, together with other factors, such as habitat loss, is capable of heavily depleting their populations and even bringing some species close to extinction. Many wildlife species in trade are not endangered, but the existence of an agreement to ensure the sustainability of the trade is important in order to safeguard these resources for the future. Supplier of products that include specimens of wild animals and plants should reference the Cites Appendices to determine if or which appendices the animal or plant product is on.
Brilliant Earth conforms to the OECD and European Commission definitions of Conflict Affected and High-Risk Areas (CAHRAs). Because the nature of conflict is constantly changing, we conduct regular assessments and as deemed necessary to define the countries we believe fall within those definitions and reference the Gemstones and Jewellery Community Platform Index for Conflict-Affected and High-Risk Areas.
Brilliant Earth will use a risk-based approach to assess Suppliers and the risk of non-compliance with this Code. Our risk assessment will focus on risks throughout the supply chain based on a variety of factors including category of product or service supplied, country of origin and governance as defined by the European Commission and OECD definitions of Conflict-Affected and High-Risk Areas, type of business (sightholder, manufacturer, etc.), traceability of products, length of time in business, data collected directly from suppliers and other publicly available information. Our approved countries of origin for diamonds and colored gemstones are not listed here, but will be determined on a case by case basis according to Supplier capabilities and our current risk assessment. Approved origins will be communicated to Supplier through compliance documentation.
Brilliant Earth reserves the right to conduct announced audits at the Suppliers’ sites either by themselves or through a third-party auditor to verify compliance with this Code. To reduce audit fatigue among Suppliers, Brilliant Earth’s risk-based approach will place more emphasis on higher-risk Suppliers and may leverage mutual recognition of other audits that have already been conducted. We will take concrete steps to mitigate all material identified risks of non-compliance with this Code, up to and including severing contracts with non-compliant Suppliers.
The following outlines Brilliant Earth’s Risk Assessment and Compliance Process for Suppliers of inventory products, including natural diamonds, recycled diamonds, lab-grown diamonds, precious metals and finished jewelry products, and colored gemstones:
Should Supplier be required to undergo an independent audit, Brilliant Earth will provide information on approved audit standards and audit firms and can assist with scheduling. At any time, all Suppliers, regardless of risk rating may also be subject to an in-person assessment by a member of the Brilliant Earth Compliance Team and are expected to comply with such request.
Upon completion of an audit- either by a third-party or by a member of the Brilliant Earth Compliance Team- Supplier’s risk rating may be modified. This will determine any necessary follow-up action. In the event of a non-compliance, we expect the Supplier to be committed and engaged in remedying the non-compliance on the basis of a Corrective Action Plan to be implemented by a mutually agreed date. Our intention is to work with our Suppliers to help improve practices in the supply chain. If a Supplier is having difficulty meeting one of our requirements, we will make an effort to work with them to meet our standards before severing a relationship. However, if there are findings in an assessment that we consider to be an extreme risk (e.g. child labor and forced labor), we will sever the relationship.
If Brilliant Earth determines that it is necessary to terminate the relationship with Supplier due to non-compliance with this Code and/or audit findings, Brilliant Earth may consider resuming a business relationship with the Supplier only after satisfactory corrective action has been completed.
Brilliant Earth expects Suppliers that manufacture natural diamonds to become certified under the Responsible Jewellery Council’s Code of Practices. Brilliant Earth expects Suppliers that manufacture lab diamonds, finished jewelry, and gemstones with facilities over a certain number employees to have an equivalent audit. The RJC certification or audit should apply to the facilities used in the manufacturing of materials and/or products for Brilliant Earth. As previously stated, this Code is also applicable to subcontractors, and Suppliers are responsible for their subcontractors’ or independent contractors’ compliance with this Code. Contractors used by our Suppliers are also required to provide proof of an acceptable audit covering facilities used for production of Brilliant Earth materials.
We recognize that effective grievance mechanisms are key to safeguarding worker rights in our operations and our supply chain and can act as an early-warning risk awareness tool to help identify supply chain risks. We are committed to working with our Suppliers to ensure appropriate mechanisms are made available within their own supply chains to ensure grievances can be raised and resolved through appropriate channels. This grievance process is also aligned with responsible supply chain standards including the OECD Due Diligence Guidance for Responsible Supply Chains.
For this process, a grievance is a report of alleged non-compliance with our Supplier Code of Conduct that has occurred in our supply chain and has a direct adverse human rights, responsible labor practices, community development or environmental impact. This could include:
We may receive grievances through one of a variety of different channels, including through our Responsible Sourcing email inbox at [email protected] or through audit findings or other third-party stakeholders.
Any individual or organization directly affected by an issue, or an organization with a formal mandate to represent individuals or communities directly affected, can make a complaint related to Brilliant Earth. This includes all affected stakeholders such as workers, community members and/or whistle-blowers. They must have access to firsthand knowledge of the circumstances of the complaint and if they are an organization, they must be viewed as a legitimate representative of those affected.
We request that you provide the following information so that we can properly process the complaint:
Brilliant Earth wishes all parties to have confidence in the complaint procedures. We therefore deal with grievance in an open and transparent way. Unless there are good reasons not to do so, all information received will be provided to all other parties to the grievance. If there is sensitive information, the preferred course is to agree with all parties on how to deal with this. In principle, details of individual employees or complainants should be provided.
However, we recognize the risk of retaliation facing workers making complaints about their employment conditions, or individuals raising issues related to human rights violations. In these circumstances, unless required by law or judicial order, we will not disclose the identities of workers to employers to open them up to retaliation, or the names of individuals who may have been subjected to human rights violations, where such disclosure would lead to their likely intimidation or victimization.
Ideally, Brilliant Earth would like to contact a complainant and verify the details of any allegation, but we do understand that at times, individuals may wish to make an anonymous grievance. Where anonymous grievances are received, we will investigate and determine whether there are grounds to the grievance. However, in the case of anonymous grievances we will not be able to inform the complainant with the outcome of those investigations, or the actions taken by the Brilliant Earth. If an individual decides to make an anonymous grievance it is important that the complainant provides as much information as possible to substantiate their grievance.
It is important that grievances are submitted to the Brilliant Earth promptly so that breaches of our Supplier standards outlined in our Code or any negative human rights impact can be rectified as soon as possible. Brilliant Earth strives to assess complaints and take expedient action. The timeline of addressing the complaint will be based on the nature, scale, complexity and geographic origin of the complaint.
Brilliant Earth will apply a framework of investigation principles, which can be adjusted depending on the nature of the particular issue and circumstances. The below outlines the steps Brilliant Earth will follow if it receives a grievance: